i'm not performing, but this is stupid.

so, i got written up yesterday for not having my guest satisfaction scores where they are supposed to be. i'm not the only one, pretty much the whole region got one. it's pretty much the dumbest thing ever. to explain: we have a guest satisfaction hotline(like many businesses). people call in and grade us in a bunch of categories, on a scale of one to five. every four weeks is a judgement period. i've actually had the best score in my area two of the last three periods. the three major categories our superiors look at are, overall score, buffets stocked with food, and offered samples(what we call passing). passing is the brainchild of our newest ceo, so it's a really big deal. we are supposed to be at seventy-two percent in overall and seventy percent in passing. well, the overall happens every once in awhile, but the passing never happens with most stores. my average over the last three months is sixty-five percent in overall and fifty percent in passing. here's the ridiculous parts. we only get credit for scores of five. you could have all fours(a pretty good job if you ask me), and you would have zero percent for a score. you can call as many times you like(there's a contest), but your rating only counts once every six weeks. so, you have to be a calender wizard in order to get a call in every month that counts(this is what you try to get your regulars to do, ridiculous). this is why my score goes up and then down, month to month. for my performance to be judged this way is really annoying. corporate swears by the system and there is no arguing with any of them. and the stores that are actually hitting their marks, are all pretty much gaming and everyone knows it. what's that? basically, you have your employees, friends and family call in for you to jack your score up. if you're good with timing, you can get a lot of calls in without any real guest feedback. yeah, great, i won't do that. i'm really sick of the whole thing. i was so pissed i abandoned my spend less, drink less road last night. enough about crappy work.

hey, i got a rug for my room and my frame has arrived for the print going above my bed. it's going to look sweet. i'll take pictures.

two more days to relaxation.

kings and sharks tonight. let's go boys!